Ways to Work Together
Choose the level of email and SMS support that fits your business.
Whether you need help with a specific question, ongoing strategic guidance, or someone to take the work off your plate, MochaBear Marketing offers flexible ways to help you build stronger customer relationships and improve customer retention.
1. Strategy Sessions
Best for businesses that have a specific email or SMS question or challenge and want focused, expert guidance.
Strategy Session — 30 Minutes | $195
Have one focused email or SMS question or challenge? This session gives you direct access to experienced guidance so we can talk through the issue and determine your best next step.
Best for: One focused question or challenge where you need expert guidance on what to do next.
Strategy Session — 60 Minutes | $375
Need to dig a little deeper? This session gives us time to work through a larger email or SMS challenge, review what you’re currently doing, and develop clear recommendations and next steps.
Best for: When you need more time to work through a challenge and determine the right strategy.
2. Email & SMS Audit
Best for businesses that want to understand what's working, what's missing, and where to focus next.
We'll review your current email and SMS marketing program and provide clear, prioritized recommendations to improve engagement, customer experience, and customer retention. Depending on your needs, an audit may include campaigns, customer journeys, segmentation, signup forms, deliverability, reporting, and overlooked opportunities.
Perfect if:
You want an expert second opinion before making changes.
You're unsure where to focus your time and budget.
You want clear, prioritized recommendations for improving your program.
Starting at $595
3. Ongoing Strategic Consulting
Best for businesses that want expert guidance without outsourcing everything.
Get ongoing support to help prioritize opportunities, review performance, solve challenges, and make smarter decisions about your email and SMS marketing.
Packages can be structured around weekly or monthly sessions based on your needs, giving you a trusted sounding board as your program evolves.
Best for: Businesses with internal resources to handle execution but that want ongoing strategic direction.
4. Done-for-You Projects
Best for businesses that need a specific initiative planned, created, or implemented.
Whether you need a custom email template, customer journey planning and implementation, welcome or post-purchase flows, data quality and audience optimization, segmentation strategy, or platform guidance, we’ll take your project from concept to completion.
Every engagement is tailored to your goals, your audience, and the technology that works best for your business.
Perfect if:
You have a specific project in mind, but need an expert to bring it to life.
You want strategic guidance along with hands-on execution.
You'd rather focus on running your business while we handle the details.
5. Full-Service Email & SMS Management
Best for businesses that want a long-term strategic partner to manage email and SMS marketing from end to end.
We'll serve as an extension of your team, overseeing strategy, planning, campaign execution, customer journeys, segmentation, testing, reporting, and ongoing optimization. Every engagement is customized to your business and goals, combining strategic direction with hands-on execution to help strengthen customer relationships and improve customer retention.
Perfect if:
You want a dedicated partner to manage your email and SMS marketing.
You need both strategic direction and consistent execution.
You're ready to invest in a long-term customer retention strategy.